Privacy Policy
Last updated: August 7, 2026
This Privacy Policy explains how [Your Business/App Name] (“we,” “us,” or “our”) collects, uses, and protects information when you communicate with us through WhatsApp and our related services.
1. Information We Collect
When you contact us through WhatsApp, we may receive and process:
- Your WhatsApp phone number.
- Your name or WhatsApp profile information, where available.
- The messages and other information you voluntarily send to us.
- Information necessary to respond to your requests or provide our services.
We do not intentionally request sensitive personal information through WhatsApp.
2. How We Use Your Information
We use the information we receive to:
- Respond to WhatsApp messages and customer inquiries.
- Provide information about our products and services.
- Assist with appointment or service requests, where applicable.
- Provide automated responses and customer support.
- Improve the quality and reliability of our communications.
- Maintain the security and operation of our services.
Messages may be processed using automated software and artificial intelligence tools to generate responses.
3. WhatsApp
Our WhatsApp communications are provided through Meta’s WhatsApp Business Platform. When you communicate with us through WhatsApp, information is transmitted through Meta’s services and is subject to WhatsApp’s applicable terms and privacy policies.
We do not control how Meta processes information within its own services.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with service providers that help us operate our communications and business services, including technology, hosting, automation, and AI service providers. These providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or services.
5. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and maintain the security of our systems.
The actual retention period may vary depending on the type of information and the purpose for which it was collected.
6. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Choices and Privacy Requests
You may stop communicating with us through WhatsApp at any time.
If you would like to request access to, correction of, or deletion of personal information that we control, you can contact us using the information below.
8. Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal information from children through our WhatsApp services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at:
Directorio Rio y Sol
Email: aguachilema@gmail.com
Website: https://rioysol.beauty/